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Services

Services

The ILCU provides a range of practical, high-quality support to help credit unions strengthen their operations, develop their people and respond to the challenges of a changing environment.

We work in partnership with credit unions to help them navigate a highly regulated, member-focused and strategically demanding environment. Our approach is focused on providing expert advice, practical solutions and resources that deliver real value to credit unions and their members.

Our key areas of support include:

Image of a Service Exchange
Compliance Connect Logo

Specialist compliance guidance and support to help credit unions understand and meet their regulatory responsibilities.

Learning & Development Logo

Learning and development opportunities that build skills, strengthen capabilities and support the ongoing development of credit union staff and volunteers.

HR Advisory Logo

Expert HR advice and practical support to help credit unions manage people-related matters and develop effective workplace practices.

Insurance Logo

The Insurance Services Department administrates and provides professional advice and support to credit unions regarding all insurance related matters including the Star Plan Insurance Scheme, all insurance related training, various member pay insurance schemes, staff Pension Schemes

Internal Audit Services Logo

ILCU Internal Audit Services (IAS) assists the credit union in accomplishing its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of the credit union’s risk management, control, and governance processes.

Stabilisation Protection Scheme

The Stabilisation Protection Scheme (SPS) is a scheme whereby ILCU member credit unions collectively provide a stabilisation service to each other. The overriding objective of stabilisation is to allow a credit union to trade through its difficulties or to facilitate an orderly transfer of engagements, thereby maintaining services to members. Credit unions pay an annual contribution to the fund. This reflects the co-operative ethos of the credit union movement - credit unions helping other credit unions.

Find out More

If you are not an affiliated member and would like more information on the services we provide, please contact us at emails listed below.